Search results for pages tagged with

#customer support

Business Support

As one of the leading software providers, NSoft offers unrivalled B2B support to customers worldwide.

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Solutions

Proven Business Solutions for Every Business Model, Type and Size

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Company

Our success story is not something that happened by chance. We promote innovation and answer the demands of our customers.

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Responsible Gaming

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you navigating through our website nsoft.com and the choices you have associated with that data.

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Risk Management

It’s up to you whether to transfer all the risk to our experienced team of trading analysts, or to take full autonomy.

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iGaming Platform

A fully modular iGaming Platform to jumpstart your betting and gaming business

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Lottery

Lottery numbers more than 160 lotteries coming from over 30 countries

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Sportsbook

NSoft's sportsbook platform - industry leader in turnkey sports betting solutions.

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Search results for articles tagged with

#customer support

Interviews & Editorials

21.11.2023.

8 Critical Leaks Costing Your Betting Business Money - And How to Fix Them!

Explore 8 key issues impacting your betting business's profitability and find effective solutions in our latest blog post. Streamline operations, improve customer experience, and boost earnings!

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Interviews & Editorials

26.10.2023.

Behind the Screens: NSoft’s Self-Managed Sportsbook in Action

In the evolving world of sports betting, NSoft's Self-Managed Sportsbook offers operators unprecedented control. Explore how this toolkit empowers brands to redefine the game and maximize ROI.

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Interviews & Editorials

12.09.2023.

How to Start a Successful Bookie Business

Thinking of launching a bookie business? Dive into our guide for crucial steps from navigating legal complexities to choosing the right tech and mastering marketing strategies. Get on the path to success.

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News / Interviews & Editorials

28.08.2023.

Five Key Advantages of NSoft's Sportsbook Solution

Get the inside scoop on why NSoft's Sportsbook is operators' top pick. From multi-channel user experiences to high-quality data and easy platform integration, discover the top advantages that make this solution a cut above the rest.

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Interviews & Editorials

21.08.2023.

Starting an Online Betting Business: A Beginner's Guide

Embark on your online betting business journey with our expert guide. Discover the ideal platform provider, smart budgeting strategies, key licensing insights and everything else you need for a successful start.

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Interviews & Editorials

21.08.2023.

Strategizing Success: Business Models Driving the iGaming Industry

Unpack the iGaming industry's strategies: the power of direct-to-player platforms, the backbone of backend solutions, and the game-changer that is affiliate marketing. Dive in, get insights, and grasp how to navigate and win in this fast-paced world.

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Interviews & Editorials

03.08.2023.

iGaming’s Social Impact: Responsible Gaming and Gambling Disorder

Join us as we investigate the social impact of iGaming, a rapidly growing industry. While the economic benefits are significant, the increase in problem gambling cannot be overlooked. This article discusses the significance of responsible gaming, the role of iGaming companies and regulators, and the industry's future.

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Interviews & Editorials

18.07.2023.

Role of AI and Machine Learning in iGaming and Betting

Explore the transformative potential of Artificial Intelligence and Machine Learning in the iGaming and betting industry. Learn how these technologies amplify user experience, fortify security with advanced fraud detection, and promise a more connected, immersive, and secure future.

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Interviews & Editorials

20.06.2023.

Excellence in Customer Support: NSoft's Award-Winning Approach

From managing thousands of client issues to fostering innovation among its team, NSoft's Support Team makes a real difference in the betting industry. Learn about our practical methods, advanced tools, and high satisfaction ratings that contributed to our recognition as the Best Customer Service at EGR B2B 2023!

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News

12.06.2023.

NSoft Claims Bingo Supplier & Best Customer Service at EGR B2B Awards 2023

NSoft wins Best Customer Service and Bingo Supplier at EGR B2B 2023, demonstrating a commitment to quality service and innovation in iGaming. This year's EGR B2B Awards, known as the Oscars of the igaming industry, were held at The Roundhouse in London on June 8th, 2023.

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News

07.06.2023.

Introducing 7Animator: NSoft’s Innovative Visualization Tool

Introducing 7Animator, a cutting-edge visualization application. Developed to simplify the creation of promotional slideshows for Seven devices, it empowers businesses with an easy-to-use platform. With its versatile features and robust compatibility, 7Animator enables our clients to integrate diverse assets, control content runtime, and customize each display for their customers.

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Interviews & Editorials

06.06.2023.

Understanding the Core Components of Betting and iGaming Industry

Explore the components driving the meteoric rise and unwavering appeal of betting and iGmaing industry. From digital platforms to brick-and-mortar establishments, discover the interconnected elements shaping this dynamic $92.9 billion industry.

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Interviews & Editorials

16.11.2022.

The success story of top-performing betting kiosks by Stark

Stark manufactures self-service betting kiosks and cooperates with the betting and casino industry’s well-known vendors for the peripheral components. The company is an exclusive supplier of two national lotteries in Western Europe and over 30 other betting companies worldwide.

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News / Events

26.08.2022.

SBC Summit Barcelona 2022 - NSoft to proudly participate as an Event Sponsor

NSoft is one of the sponsors of the upcoming SBC Summit Barcelona and nominated in three categories.

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Interviews & Editorials

17.08.2022.

Robert Matijevic: Seven Sportsbook Platform in 2022

MD of Seven Sportsbook at NSoft, Robert Matijevic, talked about the Next Gen Sportsbook platform, the upcoming FIFA World Cup, trading team and more.

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Interviews & Editorials

02.06.2022.

NSoft: The path to success paved with innovative software solutions and hardware

NSoft delivers a stand-out user experience for its customers worldwide with integrations or full web solutions for online and mobile apps and terminals.

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Interviews & Editorials / People@NSoft

21.05.2022.

Building trust between the betting and gaming supplier and the operator

Support team plays a significant role in the overall B2B relations, especially in building trust between the supplier and the operator, based on its competence, kindness, trustworthiness, delivery, understanding and speed.

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News / Interviews & Editorials

15.02.2022.

NSoft expands it retail offer with Lottery

NSoft's Lottery is now available for the land-based shops as well, making it closer than ever to punters worldwide while raising the bar of social interaction among them and driving engagement.

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Interviews & Editorials

13.02.2022.

All about Sportsbook platform

NSoft is an omnichannel, turnkey betting and gaming supplier. We could never dare to dream big without a seamless Sportsbook solution and, more importantly, a modular platform and constant process of adaptation and upgrade.

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Interviews & Editorials

29.11.2021.

NSoft: Exploring growth opportunities on Colombia’s iGaming market

The Colombian sports betting industry is expected to experience major growth with mobile betting leading the way. The main advantage of placing online sports bets is that the country does not tax online winnings. NSoft’s Regional Sales Manager, Mr. Carlos Roberto Vargas explains why Colombia is one of the safest betting environments in Latin America.

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Interviews & Editorials

28.10.2021.

Online casino – a new niche for versatile NSoft game development team

  • Stake grew by 9% YoY ( land-based 7.2%, online 14.5%)
  • NSoft is ready to conquer the online casino
  • Lucky Six, Greyhound Races and Roulette are the most popular games in Q3
  • Steady growth in Sportsbook

By Dražan Planinic, COO at NSoft

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Interviews & Editorials / People@NSoft

04.08.2021.

Faster, higher and stronger across iGaming industry

Through its development and becoming one of the leading software providers in the iGaming industry, NSoft has long understood the importance of atmosphere and excitement in keeping audiences around the globe entertained and engaged in sport events.

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Interviews & Editorials

15.07.2021.

Advantages of NSoft's Turnkey Sports Betting Solution

NSoft is a B2B software provider offering a complete package for the betting business. This is possible thanks to a carefully planned and executed modular sports betting platform, a Turnkey Sports Betting Solution.

By Ana Sović, SVP Business Operations

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Interviews & Editorials

06.07.2021.

NSoft Sales Operations - the engine that keeps the Business unit running

NSoft's Sales Operations team is composed of only four women, who are responsible for monitoring all the internal and external/client changes and innovations. They manage and nurture continuous communication with clients, while also building and maintaining highly successful business relations with 150+ clients worldwide.

By Vedrana Marić, VP Sales Operations

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Interviews & Editorials

16.04.2021.

NSoft on iGaming industry in Africa: Raising the stakes in Africa

Africa is the rising star in the iGaming industry and a high-growth market for which the understanding of new technologies is essential for future development...The number of African countries adopting a regulatory framework is on the rise, which is crucial to the industry.

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Interviews & Editorials

09.04.2021.

NSoft Lottery - take your players on a virtual journey around the world

Lottery is NSoft’s new game category which gives players a chance to bet on outcomes of actual lottery draws from all around the world. Players place bets on the results of international lotteries at configurable odds.

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Interviews & Editorials

12.01.2021.

Dario Jurčić: Ground rules we set in 2020 will help us navigate 2021

At the dawn of 2021, after a tough year that changed us personally and businesswise, Mr Dario Jurčić, CEO of NSoft has given the executive overview of NSoft's strategy, customers, employees and plans.

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News

02.12.2020.

AdmiralBet to offer NSoft’s virtual games

AdmiralBet Serbia now offers NSoft’s premium content to its players on admiralbet.rs. The engaging content pack includes draw-based Lucky Six, Lucky X and Next Six together with Dog races and Virtual Greyhound Races, Virtual Horse Races and exciting Virtual Motorcycle Speedway.

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Interviews & Editorials

26.10.2020.

NSoft Vision: the way to conceptualise a product

NSoft Vision - Thinking globally, kick-starting locally: from a small town to the whole world. A retail-oriented and user-friendly Video Surveillance Software boosted with artificial intelligence.

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News

22.10.2020.

NSoft Sportsbook for online operators’ business without setup fee

NSoft has launched a campaign: Sportsbook integration with no setup fee. Premium Live MTS and Pre-Match MTS solution for online operators. The campaign will last until 31 December 2020.

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News

03.06.2020.

NSoft and Sportradar to join forces: Global promotion of Vision System

NSoft and Sportradar have extended their existing cooperation, with an additional agreement signed defining the scope of the collaboration which is dedicated to global product awareness of the NSoft developed Vision software.

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Interviews & Editorials

28.05.2020.

Mario Coric, CEO Stark Solutions: Benefits of Stark terminals

Speaking to Mario Coric, Stark’s CEO, has revealed the comparative advantages of Stark’s SSBT offer. Stark’s end-to-end betting terminal solutions include top-performing SSBTs for clients looking for quality, customization and multibranding options.

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Interviews & Editorials

02.04.2020.

NSoft: COVID-19 - implications on Gaming industry

NSoft's CBO, Dario Jurcic has shared his thoughts on this specific global industry impact, company’s strategy and support to its clients during this challenging period.

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Interviews & Editorials

03.03.2020.

NSoft’s Sportsbook Self Managed - Setting the industry standards

In recent years, NSoft has been recognized as one of the fastest-growing companies among the betting software providers and has been validated by Deloitte, which has ranked NSoft as one of the 50 fastest growing IT companies in Central Europe for three years in a row.

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Interviews & Editorials

28.02.2020.

NSoft’s Legal and Compliance Department: the true value of in-house counsel

Commenting on NSoft’s Legal and Compliance Department role being an added value to NSoft’s product palette Mr. Zlatan Omerspahic, NSoft’s Head of legal and compliance, shares his view on what our partners can expect when working with NSoft.

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Interviews & Editorials

23.01.2020.

Making the most of In-Play Betting with NSoft

Drazan Planinic, NSoft’s CPO, shares his thoughts on the importance of In-Play Betting as the fastest growing betting medium.

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News

07.12.2019.

NSoft Global: The importance of expanding

NSoft made international growth one of its investment priorities for 2019. Looking ahead to the year’s end the global expansion plan is smoothly reaching its targets on the world’s largest markets.

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News

25.09.2019.

NSoft on the prestigious list of Deloitte’s EMEA Fast 500

Deloitte Technology Fast 500 Program has already, for the 4th time in a row, ranked NSoft as one of the fastest growing technology companies in EMEA.

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Interviews & Editorials

29.08.2019.

Karlo Kralj - sharing thoughts on CEE markets

Romania has one of the most extensive gambling markets in Southeastern Europe, with its all sectors regulated. The gaming market has undergone significant reforms in recent years.

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Interviews & Editorials

27.07.2019.

NSoft on ICE Africa 2019 - when the potential translates into demand

In-play, mobile, virtual games, eSports and artificial intelligence are just a few of the digital trends driving the worldwide sports betting industry - NSoft offers it all, and much more, in its product portfolio palette.

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News

11.06.2019.

NSoft`s full web solution and Android mobile app for Izi Paryaj

NSoft has provided full web solution as well as Android mobile app for its long-lasting Haitian customer: Izi Paryaj.

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Interviews & Editorials

22.05.2019.

NSoft Vision - Witnessing the Future

Although internationally recognized as the betting solutions provider, NSoft has always had somewhat of an offhand passion for emerging IT technologies. Consequently, it has begun to carve a fresh path towards its comprehensive corporate future.

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Interviews & Editorials

09.05.2019.

Stark Solutions delivering exceptional customer experience and satisfaction

Stark Solutions enables you to bring your money-making games to your self-serve terminals throughout a powerful hardware defining your brand as a key strategic partner.

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Interviews & Editorials

19.03.2019.

Staying ahead of time with Sports Betting

Although a relatively young company, initially acknowledged as a provider of excellent retail virtual gaming solutions, NSoft has recognized the dynamics of technology development and its application within the betting world.

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Interviews & Editorials

13.03.2019.

NSoft TAM Team

Like any other business niche, betting industry and its operators want their solutions fast, without complications or delays. Providers are often under pressure doing their best to fulfill such requirements and accomplish all tasks in due time.

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Interviews & Editorials

28.01.2019.

NSoft and Regulatory Challenges

In today's business, the companies are being increasingly challenged with efforts to reach all set financial targets, and at the same time to comply with complex regulatory requirements.

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Interviews & Editorials

24.01.2019.

NSoft: The Leader in Omnichannel iGaming Innovations

NSoft offers omni-channel platform with unique in-house products customized for our partners across the world.

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News / Events

21.01.2019.

NSoft brings iGaming future to ICE London 2019

The sports betting technology provider NSoft will be showcasing its comprehensive suite of products including a full Sportsbook platform, Virtual games and the latest innovations in AI solutions at ICE London 2019.

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Interviews & Editorials

11.12.2018.

Unparalleled Sportsbook Solution from NSoft

NSoft offers state-of-the-art Sportsbook software solution. It is a turnkey solution based on a revenue share model that minimizes risk, reduces operational costs and brings benefits to different types of operators.

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News

19.11.2018.

NSoft brings out its Sportsbook to Eldorado

NSoft, the provider of premium quality solutions for the gaming and betting industry has closed the deal with Eldorado strengthening its presence in Southeastern Europe.

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News

23.08.2018.

NSoft releases its Pre-Match Self-Managed to Balkan Bet

NSoft, provider of premium quality solutions for the gaming and betting industry, has strengthened its collaboration with Balkan Bet.

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News

02.02.2018.

Introducing our new Brand at ICE Totally Gaming 2018

Celebrating the 10th anniversary milestone, we can proudly state that NSoft has established itself as one of the leading gaming software providers. Our company creates the highest quality software that is driven by data, analytics, research and intuition.

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Events

01.02.2018.

Win one of our virtuals on web at ICE Totally Gaming 2018!

NSoft is exhibiting at the 2018 ICE Totally Gaming in London at ExCel. This year we are celebrating 10 year-long successful business journey with a brand new stand, refreshed logo and brand new products.

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News

02.10.2017.

NSoft presents its analytics at Tableau Regional Conference in Zagreb

NSoft has participated at Tableau Regional Conference in Zagreb, the event that gathered the most important companies from the region to present their use cases.

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